Technical help

We sell and service our wallboxes exclusively through our reseller and partner network.
In the event of failure, technical problems or when servicing is needed, our FAQs, the user manual and direct contact with your dealer, who you purchased your wallbox from, can help.

1. Have you read the FAQs?

We have listed the most common questions and their answers here.

2. Have you studied the manual?

The user manual also provides you with important information about operating your KEBA wallbox.

3. Have you contacted your dealer?

If you cannot remedy the problem yourself, please contact your dealer who you purchased your wallbox from.

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Please contact us directly via email at keba@keba.com.

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